Sentry

Sentry

A superior Brand is defined in terms of the quality of the content delivered whether it be streamed or broadcast.

Sentry is a software-based quality monitoring solution deployed worldwide by Cable, Broadcast, and OTT Streaming service providers in a range of operational, engineering, and business environments. Years of experience has honed the technology to deliver accurate, repeatable, and reliable measurements to instill confidence that the viewer is experiencing only the highest level of quality.

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1 RU

 

Virtual Machine

 

Cloud

 

Detect & Alert on Critical Customer Impacting Issues

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Sentry measures and reports on the issues that affects customers the most. The single QoE score, produced by proprietary Tektronix algorithms, is a true reflection of the customer experience. It is only confidence in the quality of delivery that reduces churn while increasing operational efficiencies.

  • Ensures regulatory compliance with comprehensive audio loudness and caption monitoring
  • Reacts before the customer reacts to avoid costly viewer dissatisfaction
  • QoE scoring correlates directly to the quality of the viewing experience
  • Actionable alerts with reason codes facilitate fast troubleshooting

Easily Scale as your Network Evolves

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Whether monitoring one channel or over a thousand, Sentry monitoring capability can expand to match capacity and geographic footprint growth, and the evolution of functionality requirements. Sentry's software-based solution protects investment and future-proofs the monitoring system as standards and technologies change.

  • Future-proof your monitoring network to encompass new technologies and services
  • Easily configure measurements and alerts for every service at every point in the workflow
  • Scalable monitoring of a few services to over a thousand

Correlate Information Across Multiple Points & Networks

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Whether the distribution and delivery network is linear, OTT, or cloud-based, Sentry provides a single tool for monitoring network performance and identifying issues. Aggregate key data and analytics provide a comprehensive network overview with a common and consistent set of measurements to simplify diagnosis, and reduce the time to remedy complex issues.

  • QoE and QoS measurements and connectivity solutions for linear broadcast, OTT, and RF
  • Monitor using an appliance, virtual instance, or in the cloud
  • Unified monitoring for mixed linear and OTT networks
  • Easy integration into 3rd party NMS through a RESTful API

All in One Monitoring & Analysis Solution

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Sentry's alarms warn network operations teams of potential problems before they impact customers. Engineering personnel are supplied with a range of in-depth measurements and analysis easing fault diagnosis on reported issues. An accessible database compiling the previous 90 days of detailed operational data produces highly informative, tailored reports for easy trending and business analysis.

  • 90-day historical reporting to support compliance and service level agreements
  • Comprehensive QoS, QoE and Picture Quality (PQ) measurements
  • Configurable program alert dashboards for use in operations
Model Name Video Description Price
VNM-SEN2 Sentry Linear Scalable real-time video QoS, QoE, and PVQ monitoring solution. Configure & Quote
VNM-SABR2 Sentry ABR Scalable ABR video streaming QoS, QoE, and PVQ monitoring solution. Configure & Quote
VNM-VFY2 Verify Linear Scalable real-time video QoS monitoring solution. Configure & Quote
VNM-MED2 Medius Any Management of multiple Sentry and Verify systems with end-to-end views. Configure & Quote
Model Name Video Description Price
VNM-SEN2 Sentry Linear Scalable real-time video QoS, QoE, and PVQ monitoring solution. Configure & Quote
VNM-SABR2 Sentry ABR Scalable ABR video streaming QoS, QoE, and PVQ monitoring solution. Configure & Quote
VNM-VFY2 Verify Linear Scalable real-time video QoS monitoring solution. Configure & Quote
VNM-MED2 Medius Any Management of multiple Sentry and Verify systems with end-to-end views. Configure & Quote

OTT Streaming: See What the Customer Sees

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Sentry's OTT streaming solutions provide real-time visibility and quality of experience measurements to ensure excellence in content delivery. This software solution provides monitoring and diagnostics for live streaming at key locations, including AWS Services, virtual private networks, and CDNs.

  • Monitor the network from ingest, through encode, after the packager, and CDN
  • Deploy Sentry where needed with cloud, virtual private network, and datacenter options
  • Ensure seamless profile switching with IDR/EBP validation
  • Support for various DRM and encryption systems

Broadcast & Content Providers

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Sentry provides visibility to operational performance across the hierarchy of a broadcast station giving you an opportunity for standard work and tools. This will maximize your investment and minimize inefficiencies associated with multiple processes and methodologies at different levels in the broadcast group organization.

  • Contribution link monitoring ensures that all content, sent or received, is problem-free
  • Gain visibility into the entire network at the local, regional, or national level
  • 90-day historical reporting to prove your compliance and service level agreements
  • Full ingest and playout monitoring: verify compliance and transmission

Cable, Telco, & Next Generation Service Providers

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Deployed by service providers worldwide, Sentry's quality of experience and perceptual quality measurements are based on years of experience in real environments. Sentry is designed for large-scale network deployments with repeatable and accurate measurements, giving operators confidence in the quality of delivery to subscribers.

  • Ensures regulatory compliance with comprehensive audio loudness and caption monitoring
  • Reacts before the customer reacts, to avoid costly viewer dissatisfaction
  • QoE scoring correlates directly to the quality of the viewing experience
  • Fast troubleshooting through actionable alerts with readily understandable reason codes

 

Why is the throughput on a 1GB interface set to 940 Mbps?
 It is 940 Mbps to accommodate the UDP and TCP overhead for the wrapper around the MPEG payload on a 1 GB interface.
FAQ ID: 469671 17 Apr 2018
What fields / parameters contribute to making calculations for the QoE score?
Audio Buffer Overrun Buffer timing violation causing buffer overrun and is greater than or equal to 100ms. Audio Buffer Underrun Buffer timing violation causing buffer underrun is equal to 0 seconds, meaning that the buffer is empty. Audio Packet Loss…
FAQ ID: 469661 16 Apr 2018
A Guide to 4K/UHD Monitoring & Measurement
6 Key Challenges of 4K/UHD Content Creation6 Key challenges of 4K/UHD content creation.
Literature number: 25W_60401_0
Handbook 14 Mar 2018
Video Quality Monitors
Medius Application Manager • VNM-MED2 Datasheet Medius offers an advanced reporting package that is particularly helpful in capturing detailed QoE information that quickly highlights the top offending programs and/or locations. The reporting capabilities allow each user to generate customized reports t…
Literature number: 2CW-61218-0
Datasheet
Video Quality Monitors
Consul System Monitor • VNM-CON2 Datasheet Consul™ is typically located at a Network Operation Center (NOC) and provides an ideal solution for correlating and managing data from Medius units located throughout the network.
Literature number: 2CW-61219-0
Datasheet
Video Quality Monitors
Sentry ABR • VNM-SABR2 Datasheet Monitor your entire network with rich graphs and an easy-to-use web-based interface.
Literature number: 2CW-61220-1
Datasheet
Video Quality Monitors
Sentry Verify™ Premium Datasheet: VNM-VFY2 Sentry Verify™ monitors and validates MPEG Transport Stream quality at hub sites as an integral part of the source-to-edge monitoring solution.
Literature number: 2CW-60879-2
Datasheet
I see program status graphs on the Sentry GUI but not on the Medius GUI.
It is possible that the system time on both units are off by a number of hours (without a time zone difference). Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry…
FAQ ID: 247876 18 Jan 2018
Video Quality Monitors
Sentry® Datasheet: VNM-SEN2 Sentry® is a comprehensive video and audio quality monitoring solution for advanced video networks. It enables video providers to deliver services with optimum quality while reducing operational expenditures.
Literature number: 2CW-61154-2
Datasheet
Sentry Series Video Quality Monitor v10.3
Supports software version 10.3. This document provides operating information for the Sentry Series Video Quality Monitors.
Part number: 077320204
Primary User
Sentry Series Video Quality Monitors Serial Numbers B020101 and Above Installation and Safety
This document provides installation instructions and provides safety, compliance, and environmental information for the Sentry Series Video Quality Monitors with serial numbers B020101 and above.
Part number: 071352604
Primary User
Medius Application Manager v10.1
Supports software version 10.0. This document describes how to operate the Medius Application Manager.
Part number: 077300903
Primary User
Consul System Monitor v10.1
Supports software version 10.1. This document describes how to operate the Consul System Monitor.
Part number: 077114303
Primary User
Sentry Series
This document provides operating information for the Sentry Series Video Quality Monitors.
Part number: 077320201
Primary User
Sentry Series
This document provides installation instructions and provides safety, compliance, and environmental information for the Sentry Series Video Quality Monitors.
Part number: 071300707
User
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