Contact us

Live Chat with Tek representatives. Available 9:00 AM - 5:00 PM

Call

Call us at

Available 9:00 AM – 17:00 PM CET Business Days

Download

Download Manuals, Datasheets, Software and more:

DOWNLOAD TYPE
MODEL or KEYWORD

Feedback

Never miss out on the latest software. Future proof your software investment.

Maintenance for Software
Maintenance for software offers continuous delivery of software updates when purchased with perpetual licenses or subscription licenses.  Perpetual licenses include maintenance for the first year but will require a new maintenance license to continue to receive updates after the first year.  If you have a subscription license, maintenance is active during the period of the subscription license only.

Perpetual Licenses
The software can be used indefinitely; license does not expire but updates/support only available for the first 12-months. Support can be extended by purchasing a maintenance license. If a perpetual license goes out of support, all features will be frozen to the last released version before the support expired. The software will continue to work, but you cannot get any updates newer than the support expiration date.

Maintenance Licenses
Apply to perpetual licenses only. Maintenance license is an extension license that extends the period of support of an original perpetual license for 12 months.

Note: Since maintenance is included for 12 months with all new perpetual licenses, you will not need to purchase these licenses until sometime in 2021.

Subscription Licenses
The software can be used through the term of the license only. Software updates and support through the term of the license are included. When the subscription license expires, all features will no longer work, but a new subscription license may be purchased.

Start of Subscription Licenses
The start of the subscription license is linked to when the order is complete.  At the time of purchase, an email will be sent to the licensee with the availability of the license.  The license term starts on the first day of the next Tek accounting period, typically at the start of the month.

How to download Subscription Licenses?
At the time of purchase of a license, the Tektronix AMS system will send an email to the licensee with instructions on how to access Tek.com to create an account and password so you can access TekAMS system. Licenses can be checked out using the TekAMS application at http://www.tek.com/ams.