The Waveform Graticule on my scope has disappeared after using Remote Desktop. How do I get it back?

Question:

The Waveform Graticule on my scope has disappeared after using Remote Desktop.  How do I get it back?

Answer:

When you connect to the instrument using Remote Desktop, Windows must switch the graphics adapter between with physical graphics adapter in the PC/Instrument to a Virtual Graphics adapter.  When you resume using the instrument the graphics adapter must switch between the virtual graphics adapter and the physical adapter in the PC/instrument.  During this switch, sometimes the sub-system which draws the Waveform Graticule does not get updated to the change and the Graticule appears blank.  This issue can be remedies easily by left-click and holding the title bar of the TekScope Window and moving it as this is enough to trigger the update to the sub-system.  Alternatively you can close and restart the TekScope application.

This FAQ Applies to:

Product Series: DPO70000SX, DPO7000, MSO/DPO70000, MSO5000 / DPO5000

Product: DPO5034B, DPO5054, DPO5054B, DPO5104, DPO5104B, DPO5204, DPO5204B, DPO70404, DPO70404B, DPO70404C, DPO7054, DPO7054C, DPO70604, DPO70604B, DPO70604C, DPO70804, DPO70804B, DPO70804C, DPO7104, DPO7104C, DPO71254, DPO71254B, DPO71254C, DPO71604, DPO71604B, DPO71604C, DPO72004, DPO72004B, DPO72004C, DPO72304DX, DPO72304SX, DPO72504D, DPO72504DX, DPO7254, DPO7254C, DPO73304D, DPO73304DX, DPO73304SX, DPO7354, DPO7354C, DPO75002SX, DPO77002SX, MSO5034, MSO5034B, MSO5054, MSO5054B, MSO5104, MSO5104B, MSO5204, MSO5204B, MSO70404, MSO70404C, MSO70604, MSO70604C, MSO70804, MSO70804C, MSO71254, MSO71254C, MSO71604, MSO71604C, MSO72004, MSO72004C, MSO72304DX, MSO72504DX, MSO73304DX

FAQ ID : 470416

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